Logging passenger usage allows you to analyze how passengers navigate interactive screens at various touchpoints, such as Interactive, Portal and Companion App.
February 3, 2022
This usage logging provides data for an airline to:
- Understand passenger usage patterns
- Leverage the data to personalize content and offerings relevant to the passenger experience
To log passenger usage data, you must provide event names and field values that match the managed list. In addition, airside logging uses the Seatback Application SDK.
Please refer to the DevLab online tutorial, Log Passenger Usage for Screen Navigation, in the Resources section.